IT Operations Systems Analyst - Remote Eligible

Posted on: 02-12-2024

Description:

Overview:

Now hiring IT Operations Systems Analyst!

The IT Operations Systems Analyst (Expert level) will be responsible for the operational triage & support of back-end transactional systems and data integrations.

This role will be accountable for break/fix operational support as well as new development & enhancements with limited supervision. The analyst will handle all phases of the software lifecycle with an emphasis on technical skillsets including Java & PLSQL design, development, & performance tuning.

Triages complex problems by analyzing the system and running SQL queries. Communicates incident status and resolution with impacted users. Analyzes and defines requirements for minor enhancements based on user needs. Prepares detailed specifications from which programs will be written. Documents existing system logic and process flows. Competent to work at the highest technical level of all phases of applications systems analysis activities.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness programs, vision and dental, paid time off, retirement and more.
• Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

Ideal Candidate:

• 6+ years of experience with Oracle, SQL, & PL/SQL for running queries, data research, and production support
• Experience with ETL processes using data hubs and Operational Data Store (ODS)
• Experience in leading multiple IT projects by working with other IT Teams and business stakeholders.
• Health plan knowledge with emphasis on claims operations, financial reconciliation, & provider networks
• Preferred Experience in Healthrules Payor or similar Healthcare Payor Systems.
• Experience with JSON, CSV, and EDI transaction standards
• Experience with production operations support

Qualifications:

• Bachelor s degree in related technical/business area plus 6 years of IT or business experience. 6 years of additional experience can be substituted in lieu of degree

Responsibilities:

• Provides expert support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts
• Designs, develops, tests and debugs software components of high complexity
• Provides implementation, production and upgrade support for software components of high complexity
• May act as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support.
• Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued.
• Oversees the development of user and technical documentation according to department standards.

Benefits:
 
 All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
 
 Wellness
 Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift card and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
 
 Why work at Presbyterian?
 As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
 
 About Presbyterian Healthcare Services
 Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
 
 Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
 
 Inclusion and Diversity
 Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our .
 
 AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
 
 #ITA123
 
 Maximum Offer for this position is up to: USD $59.41/Hr. Compensation Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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Company: Presbyterian Healthcare Services

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